FAQ

Q: Why should I purchase from ghanaianemprezzhairandbeautyshop?

1. Product delivery is strictly done within 2 – 7 days.
2. Pay on Delivery option is available but not on all products and location.
3. Our ‘cash on delivery’ personnel are reliable.
4. Nationwide delivery within 2-7 working days depending on your location.
5. Convenient shopping : No need to go to the Mall or market.
6. Knowledge about the products that we sell. If we believe that you do not need the product, we shall discourage you from buying it for the sake of buying.
7. If you are still not sure about your product choice, you can consult directly with our owner over any product before you buy.
8. Products with excellent online reviews.
9. Trustworthy business. We will not receive your money and not deliver. We value reputation over money. A good name is better than riches as far as we are concerned.

10. You will find all your hair care needs without stress at great affordable price.
11. You can be rest assured you’re buying quality hair care products.

Q: Is there warranty on your products?
There is warranty on our most of our products

Q: Can I purchase at any time?
Yes, you can buy whatever item you like whether they are on sale or not 24/7

Q: How do I purchase?
Buying on ghanaianemprezzhairandbeautyshop.com is easy and fast. You can shop online or by phone (See Contact Us for phone number)

Q: How do I pay?
You can pay by:
>> Bank transfer
>> Secured online payment
>> By cash on delivery

Q: What is the return or exchange policy?
ghanaianemprezzhairandbeautyshop.com allows you to return items in original condition for full refunds or exchanges within 3 days of purchase/receiving items. Click here for more details about our returns policy.

Q: Can I pay with my debit card?
Yes. For Mastercard and Visacard holders only. Simply select Mpower as your payment mode. You will be taken to the Mpower where you will need to enter your card details.

Q: How do I get the items purchased?
Items are delivered using a reputable Courier Services. It typically takes 1-2 business days within Accra  and 3-7 business days outside Accra.

Q: I’m not in Accra, how do I get my items?
If you are outside Accra, you can shop with confidence and enjoy our everyday deals. Items you purchased are packed and sent to you via Courier Services, which you will be asked to pay for.

Q: Can I buy products at wholesale prices?
Yes you may buy some items at wholesale prices. Contact us.

Q: Do I have to register before buying?
NO. But You are required to register on ghanaianemprezzhairandbeautyshop during checking out from shopping because it enable you access your order history.

Q: I need an Item and I can’t find it on your website, can you assist?
If you need a specific item you cannot find on ghanaianemprezzhairandbeautyshop Simply contact us

Q: When are your office operating days and hours?
Our offices are opened Monday – Saturdays(8am-5pm) while Sundays( 1pm – 3pm)

Q: How do I search for Items onghanaianemprezzhairandbeautyshop?
Simply enter your criteria into the search box at the top of any of our pages.

Q: How do I register?
Click Here to register today.

Q: I have paid but haven’t received my items?
Items outside Portharcourt typically takes 3-7 business days to get to you. Our courier company however does not work on Saturday and Sunday.